Privacy Policy
Privacy Policy – KP- Pure AuraOrganic
Last Updated: 17 September 2026
At KP-Pure Aura, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
1. Information We Collect
When you place an order, contact us, or use our website, we may collect information such as:
- Full name
- Email address
- Phone number
- Delivery and billing address
- Order and purchase information
- Payment-related information
- Information you provide when contacting customer support
We only collect information that is reasonably necessary to provide our products and services.
2. How We Use Your Information
True Organic may use your information to:
- Process and fulfil your orders
- Arrange deliveries
- Process payments
- Communicate with you about your orders
- Respond to enquiries and customer-support requests
- Improve our products, website, and services
- Send promotional communications where you have provided the appropriate consent
- Prevent fraud, misuse, or other unlawful activity
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments may be processed through third-party payment providers. True Organic does not intentionally store complete credit or debit card details on its own systems. Payment information may be handled directly by the relevant payment provider in accordance with its privacy and security policies.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers, such as:
- Courier and delivery companies
- Payment service providers
- Website and technology providers
- Professional or legal service providers
- Government or regulatory authorities where required by law
We only share information where reasonably necessary for the relevant service or legal purpose.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.
You can adjust your browser settings to manage or disable cookies. Some website features may not function correctly if certain cookies are disabled.
6. Protection of Your Information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Your Privacy Rights
Where applicable under South African privacy law, including the Protection of Personal Information Act (POPIA), you may have rights relating to your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction or updating of inaccurate information
- Request deletion of information where legally permitted
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Lodge a complaint regarding the handling of your personal information
Requests can be made using the contact details below.
8. Marketing Communications
If you choose to receive marketing communications from True Organic, we may send you information about new products, special offers, promotions, or other updates.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.
9. Third-Party Websites
Our website may contain links to third-party websites or services. True Organic is not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.
10. Children's Privacy
Our website and services are not intended to knowingly collect personal information from children without appropriate consent from a parent or legal guardian.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements. The updated policy will be posted on our website with the revised Last Updated date.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
KP-Pure Aura
📧 Email: [info@kp-pureaura.co.za]
📞 Phone: [123456789]
📍 Address: [18537 Matonosi Street, Diepkloof Zone 4]
True Organic — Naturally Better. Simply You. 🌿
Note: This is a general website privacy-policy template, not legal advice. Before publishing it, you should replace the placeholders and ensure it accurately reflects the payment provider, courier, analytics/marketing tools, and data practices your business actually uses.
